Refund policy

As a general rule, returns are allowed on Un-opened items within 15 days no questions asked. The only exception to item returns are Special Order items as we can not stock the item and have ordered it specially for you.

Handpieces may not be returned under any circumstances once used on a patient or open, Handpieces may only be returned to the manufacturer for warranty evaluation. Defective Handpieces will be repaired or replaced per the manufacturer. Archer Dental has no control over this as these are FDA registered items.

Absolutely no refunds will be issued after 15 days on any open box product that is returnable. Archer Dental may at their discretion issue an in house credit only that will be less damage or re-boxing fees. Handpieces can not be refunded after use and must follow manufacturers repair and warranty protocol. 

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