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WE MAKE EVERY EFFORT TO MAKE SURE OUR PRICING IS CORRECT IN OUR PUBLICATIONS AND OUR WEBSITE.  HOWEVER, WE RESERVE THE RIGHT TO MAKE PRICING MODIFICATIONS AS NEEDED WITHOUT PRIOR NOTIFICATION AND WE RESERVE THE RIGHT TO CORRECT ANY MISPRINTED PRICES EITHER IN CATALOG OR WEB FORMAT.   

PAYMENT TERMS:

WE ACCEPT MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER & PREPAY CHECKS. (ALL OUT OF COUNTRY PAYMENTS MUST BE VERIFIED BEFORE SHIPPING.)

 

Returned Goods:
All returns require prior authorization. Returns must be authorized by ARCHER DENTAL SUPPLY  within 10 days of date purchased by the customer.

  • Contact Customer Service for Return Authorization Number
  • Returned products may be subject to a 25% restocking charge or damaged packaging fee
  • All returned goods must have Return Authorization Number
  • All returned goods must be shipped prepaid
  • All authorized returns must be received by ARCHER DENTAL SUPPLY  in original packaging, accessories, documentation and in original condition for credit considerations   (no opened items or equipment)
  • All outbound repair / warranty freight charges are the responsibly of the customer.

Return policy:

If you cancel your purchase for any reason within 10 days from date of receipt, we will refund your purchase price minus shipping costs and any bank charges or credit card fees which are non-refundable, some orders may be subject to a restocking fee of 25%. Returns must be authorized byARCHER DENTAL SUPPLY  within 10 days of date received by the customer. Does not include special order items. You are responsible for the cost of shipping the product back to us. Opened equipment or handpieces may not be returned, but will be repaired or replaced according to the manufacturer policy.

Special Orders:

  • Special order items and custom made products are not returnable for credit. NO PRODUCT CANCELLATIONS WILL BE ACCEPTED ON CUSTOM MADE PRODUCTS ONCE PRODUCTION OF PRODUCT HAS BEGUN.

Custom Office Design Services

  • CUSTOM OFFICE FLOORPLANS AND EQUIPMENT PLACEMENT DESIGN
  • CUSTOM OFFICE DESIGN FEES ARE BILLED AT $150.00 PER HOUR AND WILL BE CREDITED WITH EQUIPMENT PURCHASE PRICE AS LONG AS PURCHASE IS $40,000.
  • CUSTOM CABINET DESIGN FEES ARE BILLED AT $125.00 PER HOUR AND WILL BE CREDITED WITH CABINET ORDER.

*Call Jim today to get started on your dream office.

Terms of sale

  • PREPAID SALES ONLY
  • Claims: All claims for merchandise received that are not in accordance with the original purchase order must be made within five (5) working days of the receipt of the merchandise. All merchandise is quality inspected and packaged in perfect condition. The common carrier assumes full responsibility for the safe delivery of all merchandise after it is removed from the F.O.B. shipping point. All claims for shortages, loss or damage must be documented and filed promptly with the freight carrier. Concealed damage must be reported immediately upon discovery. If a request is made more than 7 days after the receipt of the merchandise, reasonable evidence must be submitted indicating that damage could not have occurred after delivery.

Warranty Information:

All products sold byARCHER DENTAL SUPPLY are guaranteed by their respective Manufacturer & Warranty Policies.  ARCHER  DENTAL SUPPLY  will not be responsible for labor charges or shipping charges to / from the  facility. The Manufacturers Warranty does not cover normal wear or stains on surface finish or damage resulting from improper installation, misuse , abuse , or accidents incurred in shipping and handling. All claims against the freight carrier must be initiated at the time the damaged items are received. Parts and Labor required for yearly servicing of Equipment are not included in any type of Warranty. Most Manufacturers will repair or replace the Item depending on their evaluation .We reserve the right to make modifications without the need for prior notification and are not obliged to modify previously manufactured items.  Warning: Only authorized service technicians should attempt to service equipment. Service performed by any unauthorized technicians may result in a voided warranty.ARCHER DENTAL SUPPLY will not be responsible for Technical service charges relating to the installation of any Equipment requiring Software or Computer Hardware Integration unless previously agreed upon under written contract.

 

Shipping:
Usual shipping time is 5 to 7 business days, some equipment is being sent directly from the manufacturer and might take longer.ARCHER  DENTAL SUPPLY   has no control over the  shipping carrier and can not control the amount of time that it takes to get to the customer. We try to send products at the earliest time allotted for payment to clear. We do not ship to  P.O. Boxes